Helping Senior Living Providers Recover,
REBUILD, AND
REMAIN SURVEY-READY.

Helping Senior Living Providers Recover, REBUILD, AND REMAIN SURVEY-READY.

RESTORING COMPLIANCE. STRENGTHENING OPERATIONS.
PROTECTING YOUR LEGACY.

Senior Living & Long-Term Care Consulting
When compliance challenges, survey deficiencies, operational inefficiencies, or quality concerns threaten your organization, you need a partner who understands both the regulatory requirements and the realities of day-to-day operations.

Legacy Service Recovery, LLC provides practical, results-driven consulting services to senior living and long-term care organizations seeking to improve performance, reduce risk, and maintain regulatory compliance.

ABOUT OUR FOUNDER

Kevin Haywood is the Founder and CEO of Legacy Service Recovery:

15 years of healthcare operations experience
5 years as a Licensed Nursing Home Administrator
Assisted Living leadership and management experience
Extensive experience in regulatory compliance, survey preparedness, quality improvement, and operational oversight

OUR APPROACH:

Our approach combines regulatory knowledge with real-world operational experience to help organizations achieve sustainable results.

OUR SERVICES

Regulatory Compliance & Survey Readiness

• Mock surveys
• Compliance assessments
• Survey preparation
• Plan of Correction development
• Deficiency response support
• Regulatory readiness reviews

quality and risk management

• Incident investigations
• Risk assessments
• Quality Assurance & Performance Improvement (QAPI)
• Infection prevention program support
• Compliance monitoring
• Corrective action planning

operational consulting

• Operational assessments
• Staffing compliance reviews
• Policy and procedure development
• Leadership support and coaching Process improvement strategies
• Organizational performance reviews

specialized support

• CMS regulatory compliance
• Medicare and Medicaid operations
• Assisted living compliance
• Group home oversight
• Life safety readiness
• Documentation and audit preparation

WHO WE SERVE

Assisted Living Communities

Skilled Nursing Facilities

Long-Term Care Providers

Group Homes

Senior Living Organizations

Healthcare Operators Seeking Compliance Improvement

WHY LEGACY SERVICE RECOVERY?

We understand that every deficiency, compliance issue, and operational challenge impacts your residents, staff, reputation, and financial performance.

Our mission is to help organizations recover from challenges, strengthen operations, and build systems that support long-term success.

Restoring Compliance. Strengthening Operations. Protecting Your Legacy.